Windows trouble-shooting

  • TractorHave you seen the Windows security screens?      They enable you to ensure that things are in order for Windows8 see: Action Centre or look in your PC Control Panel > Action Centre
  • Here are some handy  security tips  about not overdoing things.
  • The easiest way to keep your Windows software up to date is to use  Windows Update.      You can set it to work automatically in:    Control Panel >> Security Center >> Automatic Updating.
  • On Microsoft Windows,  System Restore  can be a handy way of removing problems on your PC.
  • Re-installing Windows from scratch is ultimately the most reliable way to remove malware from your PC, provided you are reasonably confident with the technology.      It will give you a clean start, if all else fails.     It is wise to copy your data files to memory stick beforehand.     It is also wise to ensure there is a firewall switched on after the basic installation, at the beginning of the updates – if there are any.      Other software needs to be re-installed rather than restored from backup if you cannot be sure the backup is not infected.
  • It is always advisable to look for the official software developer’s website when you want to download software,   e.g. microsoft.com          Unofficial sites may try to introduce additional software that will cause problems, sooner or later.       The key bit to look for is the bit next to .com .      http://windows-vista-service-pack-2.en.softonic.com/  is a Softonic website.       A Microsoft site would be a safer bet for windows software.        Whatever the developer, though, it is a good idea to do some research to get a better idea how to be safer.
  • You might have seen something a while back about a trojan called Seedabutor.        It is a piece of malware with the aim of stealing funds.           Microsoft says:
    – This trojan can redirect your web browser to a different website than the one you expected.     It can be installed on your PC when you visit a hacked webpage, or downloaded by other malware.
    – This threat might be present in your Temporary Internet Files folder.     We recommend that you delete your temporary Internet files to prevent the persistent detection of this threat.
    You can delete those files in your internet browser, e.g. with Firefox look in the History menu.      Having done so, you will need to type in some things that the PC normally remembers for you.

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GAIN logo - thumbnailPlease be aware that we, at GAIN, are not qualified to give advice.              See disclaimer.