The eligibility criteria have been extended from children with complex health needs or disabilities under five to include young people up to eighteen years of age. You need an appointment to see someone.
To book an ESCO Drop in clinic appointment, phone the Customer Service Centre number: 01522 782 111. Clinics are held monthly at several Children’s Centres. If you are no sure whether to make an appointment the call centre staff can help with this and may even be able to suggest alternative options. In Grantham this would be at the Belton Lane Children’s Centre.
They can tell you dates times and places where ESCO appointments are available in your area. They can also give you the name of the person you will see. Appointments are scheduled for 1 hour in length.
They will ask for your name, address and language – in case you need a translator. They will ask for your child’s disability and what support he/she needs. Parents often do not know what support is needed, which is helpful for your adviser to know. They will ask whether your child has been referred. A referral is not needed, though.